Frequently Asked Questions

Everything you need to know about shopping with Rites London.

What are your shipping rates and delivery times?

We offer standard shipping across the UK within 3-5 business days. International shipping rates and times vary by destination and are calculated at checkout.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.

What is your return policy?

We accept returns on all full-priced items within 14 days of delivery, provided the garments are unworn, unwashed, and have all original tags attached.

Are your products ethically sourced?

Yes, Rites London is committed to sustainable fashion. we work exclusively with manufacturers who adhere to fair labor practices and utilize eco-friendly materials.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.